We had 2 periods between 03:00 and 03:40 of around 10 minutes each when our network was mostly unavailable.
At around 03:00 we had a major issue with this device and it stopped functioning correctly. We have put a workaround in place, and the last alert we saw for any customer environments relating to this was around 03:40.
We will need to perform further investigation both internally and with the manufacturer of the hardware to understand exactly what went wrong, which will hopefully be...
Further to our recent status update notifying you of the Azure records retrieval issues we are currently experiencing within the Wirehive Cloud Portal, our third party provider and Microsoft’s investigation is still ongoing.
Unfortunately we are still in a position where we cannot provide an estimated resolution time, and are incredibly aware that this is inconvenient for you as a Cloud Portal User.
We appreciate your continued patience whilst the relevant parties investigate the issue and...